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Customer Service

Contact Us

We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can!

Call us on 0343 4878781 (Calls from a UK landline will be at the basic national call rate - mobiles may vary, please check with your provider)

Customer Service opening hours

Monday - Friday: 08:00 - 21:00 GMT
Saturday: 09:00 - 18:00 GMT
Sunday: 09:00 - 17:00 GMT
Send us an e-mail: customerservice@monki.com

Company information
Monki is part of the H & M Group and has its registered office in Stockholm
H & M Hennes & Mauritz GBC AB
Registered office: Mäster Samuelsgatan 48, 106 38 Stockholm, Sweden
Registered number: GBC – 5560701715
Vat no: SE 556070171501
Contact Details: Monki Customer Service
Email: Customerservice@monki.com
Phone:  0343 4878781 
Calls cost Geographic